Business Office
We are always glad to help.
Hours: Monday-Friday 7:30 a.m. to 4:30 p.m.
Phone: 651.738.9001 Fax: 651.731.5031 Referral Questions: 651.731.5035
View our health insurance guide here.
We participate in most of the major health insurance plans and a number of smaller plans. It’s important to know that we may not participate in all the plans an insurance company may offer.
- Aetna
- America’s PPO
- Blue Cross Blue Shield
- Blue Plus
- Cigna
- First Health/Coventry
- HealthPartners
- Humana ChoiceCare
- Medica
- Minnesota Medical Assistance
- Preferred One
- Private Healthcare
- Tricare
- United Healthcare
- UCare Minnesota
- WEA Trust
It’s always best to check with your insurance company to be sure we are providers in your specific plan.
I have a question about a bill. Whom should I call?
We are happy to answer any questions you may have. Our business office hours are Monday-Friday 7:30 a.m. to 5:00 p.m. Please call 651.738.9001.
Many patients have questions regarding the billing process for well child exams (also known as preventative visits).
Healthy children need periodic examinations to assess growth and development. Good preventive care involves necessary screenings to identify and address potential concerns as soon as possible. As a result, well child visits may result in multiple charges. View our health insurance guide here.
A few examples of services commonly done during a well child visit are:
- Physical Examinations
- Development Screening
- Hearing Testing
- Vision Testing
- Immunizations Cholesterol Level
- Urinalysis Blood Count
The services performed will vary depending on the child’s age and other factors. If your child is receiving any of these services from another healthcare provider (such as already having had an eye exam at the eye doctor), let us know at the beginning of your visit. Occasionally, an insurance plan will not pay for some of these services.
Why does my child need these services?
The physicians of Central Pediatrics carefully choose which services are necessary for each child. Patients always have the right to decline a service, but we encourage them to discuss a decision like this with their pediatrician before doing so.
Addressing non-preventative care concerns during a well child visit.
Sometimes during a Well Child visit, we may address an illness or problem such as abdominal pain or headaches. Also, sometimes we manage a previously diagnosed health problem like asthma or ADHD. These problems are not a routine part of preventative care. When this happens, we report these illnesses or problems to your insurance company and may bill an additional charge. Depending on your insurance plan, you may be responsible for a balance (co-pay or deductible). View our health insurance guide here.
How will I know what my plan covers?
It’s very important that each patient contact their insurance company to become familiar with their insurance coverage. There are numerous different insurance plans, which make it impossible for Central Pediatrics to know each patient’s unique coverage specifications. Ultimately, the patient is responsible for knowing how their insurance coverage will impact their bill. View our health insurance guide here.
Laboratory Services
There may be times when the doctor orders laboratory tests that we do not perform in our laboratory. In those cases, the specimen will be sent to the M Health Laboratory and you will receive a separate bill from them. View our health insurance guide here.
X-ray Services
X-rays taken in our office are sent to Children’s Hospital Radiology to be read by a Radiologist. You will receive a separate bill from Children’s Hospital Radiology for these services. View our health insurance guide here.