Telemedicine FAQ

Welcome to Telemedicine!  We are excited to offer this option for patients that may not need to be seen in the office but can be managed using a camera and microphone.

Interested in a telemedicine visit?

Step 1:

Make a telemedicine appointment (visits are by appointment only for mental health follow ups):

• Telemedicine scheduling by phone: 651-738-0470 Woodbury or 651-645-4693 Roseville

Step 2:

5 minutes before your scheduled visit, enter the telemedicine waiting room link below and select 1TELEMEDICINE. Be sure to allow any popups for camera and/or microphone. You will be in the virtual waiting room until the doctor is able to meet with you. If there is technical difficulty during your telemedicine visit, you may receive a phone call from our clinic. Please answer your phone during this time.

+ Telemedicine Waiting Room

What do I need for this visit?

· Access to a device with a microphone and camera.

· It is best to use a device that is hardwired such as a computer with a camera and microphone.

· If using an ipad or smartphone, use Wifi rather than cellular service.

· For iphones safari browser works best.

Will I be charged?

· This visit takes the place of an office visit and will be charged as a Telemedicine visit.

· Copays and coinsurance will apply.

If I am doing a mental health visit how do I fill out the screening surveys?

· For an anxiety/depression med check, open this form.

· For an ADHD med check, open this form.

· This will be faxed into our office directly.  Please fill out when appointment is made so we can view this prior to the visit.

· You will receive a call 24-48 hours prior to the visit to gather information and review appointment instructions.

Hours for telemedicine:

M-F 7:30 am – 5:00 pm